planet hollywood resort casino tripadvisor

5) No bright lights by the door to come into the room.

4) Shower doors that open the wrong way to get to the towel hook. It's okay, nothing special but it definitely has some of my hotel pet peeves going on: 1) No outlets next to the bed 2) No place to hang towels (yet they still tout their 'Go Green, Hang your towels' reminder) - I think there was place for one towel to really dry overnight 3) Thin walls - when someone showered next door, it sounded like the water was going to come through the walls. I had luckily checked in early so I just had to go pick up the keys, which was a longer wait than I expected because the person in front of us was having credit card problems. And the hotel isn't clearly labeled that checkin is on level 1 so you have to go downstairs. You have to walk through the entire mall and we didn't know that and had to haul our luggage through the mall. Note to anyone staying here: Don't self park. We even offered to pay for an upgrade at that point to get out of the chemical smelling room and they still refused to change rooms.I will preface this review by saying that we paid very little for a hotel on the strip, so I knew I wasn't going to get the best, but I was hoping for more. While waiting for the manager to return after smelling the room I saw others allowed to change rooms - so they had rooms available. We felt like they gave us that room because we refused to pay for an upgrade when we first checked in. Other guests in the hotel said their room did not smell like chemicals or smoke. As the days went on our room filled with smoke from the air vent - and the chemical smell remained. The manager went into the room and said all rooms smelled like that - it was their cleaning product? They refused to give us another room because my husband had used the toilet.

At first we were told there were no other rooms available. We asked to change rooms because I had difficulty breathing. After waiting in a huge line to check into our 'non-smoking' room - we entered the room and it smelled of a very strong chemical smell (Pesticide or other chemical).

Planet hollywood resort casino tripadvisor